• The Water Flow Back into the Pool is Low

    There are a few different reasons that you could have poor flow. 1.  If you have a Variable Speed pump it may be programmed too slow.  Increase speed to see if the issue is resolved.  2.  Check the pressure gauge on the filter, as low flow is an indication of a dirty filter.    If the […]

  • Pool Filtration Systems: What are the differences?

    When it comes to filtering the water in your pool, you have 3 options:  Sand, Cartridge or DE (diatomaceous earth).  Sand Filters Sand filters are the most popular style due to their ease of use.    The tank is filled with sand or glass filter media (the amount required will differ between sizes / manufacturers – […]

  • The Sand Filter is Leaking Water!

    Oh no, there seems to be a leak in your sand filter!  Where is the leak located at?  Below find common areas for filter leaks and the possible solutions for each. Water is leaking from the backwash line The handle may not be seated properly. Push the handle around and place back into position 2.  […]

  • Safety Tips for New Pool Owners

    Welcome to pool ownership! The joys of the hot summer days relaxing by the pool are upon you and your loved ones and beautiful memories are about to be created.  Before you and your loved one’s dive headfirst into the pool to splash around, it is important to think about safety.  As a mother of […]

  • Sand is in the Pool!

    Your pool is sparkling as the sun shines and shimmers on the calm waters, it is beautiful and peaceful in your haven, you glance at your pool and notice…wait, what is that?  There’s sand in the pool! There are a few reasons why you may notice sand in your pool… 1.  After backwashing the filter, […]

  • My Salt Generator is not Generating Chlorine

    Your salt generator is on, but does not seem to be generating chlorine.  There are several reasons why this may be happening.  Here are a few of the possible reasons and solutions: 1.  The salt generators switch is in the OFF position. Turn unit ON. 2.  Desired Output % adjustment setting is too low.  Re-adjust […]

  • Are you having issues priming the pump?

    If you’re finding that your pump won’t prime, here are some possible issues you can check at home before placing a request for a service call: Make sure the water level in the pool is high enough so water can flow into the skimmer (about ½ – ¾ up the skimmer opening). Check the lid […]