Author Archives: Stephanie

  • My Salt Generator is not Generating Chlorine

    Your salt generator is on, but does not seem to be generating chlorine.  There are several reasons why this may be happening.  Here are a few of the possible reasons and solutions: 1.  The salt generators switch is in the OFF position. Turn unit ON. 2.  Desired Output % adjustment setting is too low.  Re-adjust […]

  • Do you have Air Bubbles in your Pool Pump?

    Have you noticed little bubbles inside the pool pump and wondered what they are doing there?  Sometimes it doesn’t mean anything, but other times, it could mean issues with the pump or pool.  Here are a few causes and solutions for you: Check the pool to ensure the water in the pool is at the […]

  • Top 5 Trends for 2022

    1. Lighting Adding lights to a swimming pool has been done for years, but the technology that is available is changing.  From picking the color of lights to suit your mood, to being able to control them from your smart phone are only a few ways your can transform your yard into a beautiful retreat […]

  • The R&R Team Favorites

    The Artisan Handrail – Loved by Kelly Kelly loves the elegant look of the Artisan Handrail (or Stair Rail).  It makes the perfect choice for any inground pool.  The Artisan Handrail is easily able to retrofit into an existing handrail location to add a stylish sophistication to your backyard haven.  Safety Cover – Loved by […]

  • A clear pool does not mean healthy pool!

    Swimming pools require routine maintenance and chemicals to ensure the water stays crystal clear and healthy.  We recommend customers to come in once a month for a professional water test, but we do have the odd customer who has come in for the first time later in the season because they have a water issue […]

  • Why Balance Pool Water

    Balancing the pool water means adding the proper amount of certain chemicals to ensure the safety and health of bathers as well as protection for the pool equipment.  To determine the amount of chemicals, as well as which chemicals to add, we encourage you to take a water sample to your local pool professional for […]

  • Problem of the Month: Gross Pool Covers

    What to do about it? Stow Away is used to clean and eliminate odours from your swimming pool cover.  No matter if you are opening or closing for the season, this cleaner will work for your cover – Solar blankets, winter covers, safety covers are all protected with the use of Stow Away.  Removing common […]

  • Problem of the Month: Filter Cleaning

    What is it? Filter cleaning is the chemical cleaning of your sand (or glass) filter media or your cartridge filter.  The pressure gauge on your filter will provide you with an indication on when to back wash or rinse your pool filter, but over time our filters will require chemical cleaning.  It is typically recommended […]