Salt Generator Level is way off a Manual Salt Level Test

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We often see a small difference when we check your salt levels on our testing equipment compared to the level that your salt generator is reading, but when the difference is substantial, we recommend you recalibrate your salt system to see if that will correct the differences. Our in store lab is recalibrated a few times per season with industry standards.

To recalibrate your system, follow these 3 steps

  1. Turn Salt System off and on
    With the pump running, take the power switch down to the “Off” position, and then back up to “Auto”. You should hear a click within 10 or 15 seconds. When you do, press the diagnostic button five times in a row. The system will go through a recalibration process.
  2. Average Salt Reading
    Wait until the numbers stop changing. If the system settles on or near a number that is close to what you believe to be the salt level in the pool, slide the power switch up to “Super Chlorinate”, then back down to “Auto”. This will lock that number in as the new average salt reading.
  3. Assess the Salt Cell Reading
    If the salt system settles on a number that is unrealistic, there may be something wrong with your system or salt cell. The most likely issue is that your salt cell needs to be replaced. It could also be that the board in your power center needs to be replaced.  Contact the service team of your pool professional and discuss the outcome with them and arrange for a service call to replace the required part.

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