Stephanie is a Water Care Specialist at R&R Pools with more than 15 years of experience in the pool and spa industry. She supports clients with water care, professional water testing, and product guidance to help keep their pools clean, balanced, and running smoothly.
About Stephanie
Stephanie has spent more than 15 years helping pool and spa owners understand and care for their water. As a Water Care Specialist at R&R Pools, she works closely with homeowners to interpret water test results, recommend the right products, and provide practical guidance that makes pool ownership easier and more enjoyable.
Whether a customer is dealing with cloudy water, algae, balancing issues, or simply wants to maintain clear water all season long, Stephanie takes the time to explain what is happening and how to correct it. She believes that educating clients is just as important as recommending products, helping pool owners feel more confident in caring for their investment.
Stephanie began her career in the pool and spa industry more than 15 years ago before briefly stepping away to focus on raising her son, William. She has since returned to the industry, bringing the same passion for customer service and water care that has made her a valued member of the R&R Pools team.
When she is not helping customers, Stephanie enjoys spending time with her son William, baking, and making crafts.
Areas of Expertise
- Pool Water Testing
- Water Chemistry
- Chemical Recommendations
- Pool Maintenance
- Algae Prevention
- Cloudy Water Troubleshooting
- Water Balance
- Seasonal Water Care
- Product Selection
- Customer Education
- Retail Support
Credentials & Experience
- Water Care Specialist, R&R Pools
- Retail & Support, R&R Pools
- More than 15 Years of Pool & Spa Industry Experience
- Experienced in Water Testing & Chemical Recommendations
- Customer Education & Product Guidance
- Pool and Spa Retail Support
Experience Timeline
Water Care Specialist | Retail & Support, R&R Pools
Pool and spa industry professional with experience helping customers care for their water.
Briefly stepped away from the industry to focus on raising her son before returning to support pool and spa owners.
Topics Stephanie Covers
- Water Chemistry
- Pool Chemicals
- Pool Water Testing
- Algae Prevention
- Cloudy Pool Water
- Water Balance
- Seasonal Maintenance
- Pool Openings
- Pool Closings
- Pool Care Products
Contributions to R&R Pools
- Performs professional water testing
- Helps customers solve water care issues
- Recommends the right chemicals and products
- Educates homeowners on proper pool maintenance
- Supports retail customers
- Helps keep pools clean, balanced, and ready to enjoy
Frequently Asked Questions
What does Stephanie specialize in?
Stephanie specializes in pool water testing, water chemistry, chemical recommendations, and helping homeowners maintain clean, balanced, and healthy pool water.
How long has Stephanie worked in the pool industry?
Stephanie has more than 15 years of experience in the swimming pool and spa industry.
What can Stephanie help me with?
Stephanie can help with water testing, chemical recommendations, algae problems, cloudy water, balancing water, product selection, and general pool maintenance questions.
Where does Stephanie work?
Stephanie works from the R&R Pools retail store in Timberlea, Nova Scotia, helping customers throughout Halifax Regional Municipality and surrounding communities.
