Based on 105+ Reviews
You’re on your way to having your pool installed.
This page is designed to give you a clear understanding of how your project will unfold, what is required at each stage, and how we move through the process together.
Every project is different, but the structure remains the same. Knowing what to expect ahead of time helps avoid delays, confusion, and unexpected decisions during construction.
If anything comes up along the way, our team is here to guide you through it.
Behind every project is a team focused on guiding it from first conversation through to final handover and beyond.
Each member of our team plays a specific role in making sure your project runs smoothly, decisions are clear, and the end result meets the standard we are known for.
Our installation crew brings your project to life onsite, working through each stage with a focus on quality, safety, and efficiency.
Supporting projects during construction and after completion, ensuring everything continues to run smoothly.
Every pool is built in structured phases. While some steps overlap, this outlines how your project comes together from planning through to completion.
Stage 1: Planning & Pre-Construction
This stage begins after your consultation and continues through final approvals.
This stage ensures key planning, approvals, and selections are completed before construction begins. It helps confirm the project is aligned and ready to move forward.
Stage 2: Layout & Excavation
This is where your project becomes real.
You will see heavy equipment on-site during this stage, and it is typically the most disruptive part of the project.
Stage 3: Base Preparation & Pool Installation
Fiberglass Pools
Vinyl Liner Pools
This stage is critical to the long-term performance of the pool and is done with precision.
Stage 4: Plumbing, Electrical & Backfilling
Many steps in this stage happen simultaneously as the project progresses.
Stage 5: Structural Support & Preparation
This stage creates the structural support for the finished pool and surrounding surfaces.This stage creates the structural support for the finished pool and surrounding surfaces.
Stage 6: Decking, Liner (if applicable) & Finishing
The order of some steps may be adjusted depending on scheduling and site conditions.
Stage 7: Startup, Handover & Ongoing Support
Throughout your project, there will be times when:
When our team is onsite, they are focused on maintaining productivity, quality, and safety.
Every pool project follows a structured process, but timelines may vary based on site conditions, materials, and scheduling.
Factors that can influence timing include:
Each project follows its own natural timeline as these elements come together.
To keep projects moving efficiently, we manage multiple pool builds at different stages at the same time. This helps maintain quality, coordinate trades effectively, and keep projects progressing smoothly.
This means:
This is a normal and necessary part of managing projects efficiently while maintaining quality.
Throughout your project, several key meetings are built into the process to keep everything aligned, decisions clear, and construction moving smoothly. These checkpoints help guide you from design through completion and ongoing care, ensuring you always know what comes next.
This takes place before your pool is ordered.
During this stage, we finalize:
Depending on product availability or timing, some selections may be confirmed later in the process.
This meeting takes place prior to excavation and is an important step in preparing for construction. Both homeowners should be present.
During this meeting, we review:
This meeting ensures everything is clearly understood before work begins.
This takes place once your pool is complete and operational. Both homeowners should be present.
You will receive:
This marks the transition from construction to ongoing support.
Following installation, you will attend a water care session in-store. Any homeowners who will be maintaining the pool should be present.
This includes:
Permits are a required part of any pool project and help ensure your installation meets local bylaws and safety requirements.
In most cases, R&R Pools will handle the permit process as part of your project. This allows us to manage timelines, ensure accuracy, and help avoid delays.
If you prefer to obtain your own permit, we can support you through the process and provide the information required.
Depending on your location, permits may include:
To complete a permit application, a site plan is required showing:
To simplify the process, we recommend using one complete drawing that includes all required information.
You may already have a site plan from your home purchase or build. If not, options include:
Exact precision is not required at this stage, as final adjustments are made during construction.
Permits can be applied for early in the process to avoid delays.
While some permits may show shorter validity periods, construction permits are typically valid for up to two years, including extensions if required.
Early submission allows time to address any issues before your scheduled start date.
Important Notes:
Depending on your location, a lot grading permit may also be required. Jay at Able Engineering can help with that if needed at 902-820-3255.
All permit costs and landscape remediation are outside the scope of our quotation. This also includes communications with the permit office.
Click here for the current 2023 Pool By-laws
Decking Question Note: In previous years, clients who clicked "decking" were asked for information pertaining to a raised wooden deck. In-ground pools have a ground-level deck and do not require an additional permit. Do not click decking. This is a computer oversight, and we cannot confirm if it has been fixed.
Depending on the scope of your project, landscaping may be included as part of your approved quote.
Where landscaping is not included, the area around the pool will be left at rough grade, ready for the next stage of work, such as topsoil, sod, and planting.
Please note that rough grading may not meet final lot grading requirements. Additional landscaping or grading work may be required and is the homeowner’s responsibility unless otherwise specified.
While we take care to manage water flow during construction, final drainage, grading compliance, and remediation are not included unless outlined in your quote.
We work with a consistent group of trusted subcontractors to support your project.
This allows us to:
Our subcontractors understand our standards and how we operate, which helps your project move efficiently and smoothly.
If you prefer to use your own contractor, we may be able to accommodate this. Additional coordination, scheduling adjustments, or consulting time may be required and could impact project timing and cost.
If included in your approved quote, we will install a concrete pad for your pool equipment.
In many cases, equipment is installed and operational before a shed or pool house is built. If the structure is added later, equipment may need to be disconnected and reinstalled.
This work may require both a pool technician and an electrician, and would be completed at an additional cost.
Some items in your project may be listed as allowances, such as:
These items are based on estimated pricing at the time of quoting.
Final costs reflect actual supplier and subcontractor pricing at the time materials are ordered and work is completed. Pricing may vary depending on market conditions.
Safety covers are installed during the pool closing process after final payment has been received.
Installation requires drilling into finished surfaces such as concrete or stone.
Minor cracking, chipping, or stone cracks can occur during this process and is considered a common part of installation.
We aim to keep you informed throughout your project while also respecting your time.
Deposits are partially refundable prior to ordering materials. Once the pool or special-order items have been ordered, deposits become non-refundable.
Once your pool is complete and operational, we guide you through everything you need to know before you begin using it.
This includes:
This marks the transition from construction to ongoing ownership.
After handover, your project transitions to our service team.
We support:
We also recommend regular in-store water testing to help keep your pool operating smoothly and as hands-off as possible.
Our service booking periods fill quickly, and we recommend scheduling early to secure preferred timing.
We hope this helps give a clear overview of how the pool building process works. By engaging R&R Pools to build your pool, you are agreeing to the above. This information is subject to change as the climate changes or the need arises. Validity is based on the current edition.
Our goal is to have the smoothest project possible, combined with the most respectful and fair relationship.
We are excited to partner with you and your family in creating the backyard of your dreams. Every pool is our pool; it just happens to be in your backyard.
We are confident in our quality and expertise in helping you navigate this process smoothly. Let’s do this!
Congratulations and welcome to the R&R Family!
Answers to common questions about planning, construction, scheduling, payments, and ongoing pool ownership.
"*" indicates required fields
"*" indicates required fields
