In-Store Entry

PLEASE NOTE – WE HAVE TEMPORARILY PUT OUR CHECK-IN PROCEDURES ON HOLD. THE STORE DOOR IS OPEN. PLEASE COME IN, SANITIZE YOUR HANDS AND A STAFF MEMBER WILL BE RIGHT WITH YOU. IF THE DOOR IS LOCKED IT IS BECAUSE WE ARE AT MAXIMUM CAPACITY. PLEASE WAIT OUTSIDE THE DOOR AND WE WILL BE WITH YOU AS SOON AS POSSIBLE. THANK YOU.

We are reopening our store with new safety policies in place. Please read the store rules and click I’m Here! to check in if you are in the parking lot waiting.

Store Rules

  • Mask Required [Please bring your own. We will not be supplying them]
  • 1 person per household
  • Maintain 6′ distancing
  • Be prepared before entry [Shopping List | Questions Ready | Self Carry-Out]
  • Please wait in your vehicle until it is your turn

Those wishing extra time or assistance require an appointment. Please email, call our store, or use the contact us form on our website to arrange one.

After reading the instructions below click the I’m Here! button above to check in.

When arriving at the store click the Join Waitlist button to check in.

Select the reason for your visit. Water test/Equipment Question/Supply Run/Prepaid Purchase Pick-up/Etc

Click Next.

Select how many people are in your party (due to COVID-19 we are temporarily only allowing 1 person at a time).

Leave your first and last name and cell phone number.

You will then receive a text message letting you know we know you are up in your car waiting to be let in our building or here for a pick up

We will text you again when it is your turn

Please read carefully and acknowledge our COVID-19 terms and conditions. We will not allow customers who do not follow this policy into the store.

Please read carefully and acknowledge our COVID-19 terms and conditions. We will not allow customers who do not follow this policy into the store.

Click the Add me to the list button. and you will receive a confirmation on your screen and via text message.

Please wait in your vehicle and you will receive a text message with instructions when we are ready to serve you.

Low on data? No problem!
Text add rrpools [your name] to (415) 702-4476
Example: text the words “add rrpools John Smith” to (415) 702-4476 and you will be added to the list.